6D AGO

Postal Clerk

micro1 / Postal Clerk

RATE

$30 - $45/HR

LOCATION

REMOTE (GLOBAL)

More micro1 jobs STEM & PhD Writing & Creative

Apply

DESCRIPTION

Role Title: Postal Clerk Role Type: Contractor Location: Remote Time Commitment: 15-25 hours/week, short-term project micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters. Scope of Work • Review sample postal questions and flag any that don’t sound like what real customers ask. • Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels. • Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics. • Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance. • Share clear written feedback with the project team, working asynchronously. Required

REQUIREMENTS

▸Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)
▸1+ years helping customers in person at a post office counter
▸Working knowledge of mail classes, shipping options, postage, tracking, and change of address
▸US-based
▸Able to start quickly and commit 15-25 hours/week
▸Clear, precise writing
▸Not a fit: Mail carrier, mail processing, or private shipping store experience alone
▸Nice to Have