1MO AGO

Customer success / support operations Evaluator

Mercor / Customer success / support operations Evaluator

RATE

$80-$120/HR

LOCATION

REMOTE (GLOBAL)

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DESCRIPTION

Customer success / support operations Evaluator All application steps are reused whenever another role requires the same step, so you never have to upload your resume or take the same interview twice About the role We are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs. This is a remote, hourly engagement.

REQUIREMENTS

▸(must have)
▸5+ years of relevant professional experience in Customer success / support operations.
▸Native or professional fluency in English.
▸Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).
▸Preferred (nice to have)
▸Advanced degree (Master's or higher) from a reputable institution.
▸What you'll do
▸Evaluate AI-generated artifacts against domain-specific quality rubrics.