CUSTOMER OPS ANALYST

DESCRIPTION

Handshake is looking for energy industry professionals to support AI research through flexible, hourly contract work. This is not a traditional job. You’ll draw on your hands-on experience with utility metering, customer operations, and energy billing systems to evaluate AI-generated content and provide feedback that helps AI better understand utility workflows and customer data management practices. Details: This project involves using your professional experience and hands-on knowledge of the tools you use in your daily work to create expert-level training data and evaluate AI-generated responses for accuracy and relevance. No prior AI experience required.

REQUIREMENTS

• ▸At least 2 years of professional experience in utility metering, customer operations, or related energy functions, in roles such as:

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